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The significant volume of enquiries we see come in from customers post-sale just show how much of an under-serviced space this is for upsell

Retail automotive will have one eye on managing performance in what can be a tricky retailing month, as well as having the other on planning

“The UK used car market is projected to see only modest growth in the coming years, with transactions expected to rise from 7.4m in 2024...

Consistency has to be one of the most powerful elements of an excellent buying experience. Developing, communicating and then...

Whether it’s five months, five weeks or five days, the post-order to pre-delivery phase of the car-buying journey is often over-looked by...

“I think one of the factors is that there is more time between order take and delivery, which gives customers the option to shop around....

Wyatt was referring to the inevitable swing from ‘pull’ to ‘push’ and the need for retail businesses to be alert to new opportunities

Car buyers are most likely to enquire about the likes of service plans, paint protection and accessories just 1.6 weeks after placing order

Understanding the rate at which part-exchange vehicles are ‘leaked’ from new car deals is becoming an essential metric

No GAP insurance, a valuable contributor to car retailer profits for many years, leaves a potential void in revenue streams

As our technology has proven, the order to delivery gap that has always existed in a car-buying journey is full of opportunity and pitfalls

Technical innovation is not the exclusive right of start-ups and agile entities, but those that push boundaries

AutoBuzz wins IT Innovation of the Year (Website Innovation) at the prestigious Motor Trader Awards 2023.

AutoBuzz opportunity to make direct enquiries with the sales team via their personalised WelcomeHub.

Customer anxiety, once the deposit has been taken, presents a number of challenges for car dealers

AutoBuzz has been nominated for its second industry award of 2023.

The AutoComms Solutions team will be exhibiting at AM Live 2023 on November 9 at the NEC in Birmingham.

Does Order to Delivery offer dealers a way to give customers value for money and peace of mind on upsells?

Has it ever been more important for automotive retail to be at their sharpest in terms of maximising value of each and every customer?

The order to delivery stage of the car-buying journey is rife with possibility for the retail automotive sector