UNPREDICTABLE SUMMER SET TO TEST ROBUST SALES PROCESS IN RETAIL AUTOMOTIVE
Consistency has to be one of the most powerful elements of an excellent buying experience. Developing, communicating and then...
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Jun 53 min read
5 WAYS AUTOBUZZ CAN BOOST RETAILER PERFORMANCE
Whether it’s five months, five weeks or five days, the post-order to pre-delivery phase of the car-buying journey is often over-looked by...
May 234 min read
PX leakage, upsell performance and automation on the priority list for automotive retailers
“I think one of the factors is that there is more time between order take and delivery, which gives customers the option to shop around....
May 12 min read
ROBUST SALES PROCESSES ESSENTIAL TO HANDLE A ‘PUSH’ RETAIL AUTOMOTIVE MARKET
Wyatt was referring to the inevitable swing from ‘pull’ to ‘push’ and the need for retail businesses to be alert to new opportunities
Mar 52 min read
CAR-BUYERS SHOW INCREASING DEMAND TO SELF-SERVE IN THE ORDER TO DELIVERY GAP
Car buyers are most likely to enquire about the likes of service plans, paint protection and accessories just 1.6 weeks after placing order
Feb 232 min read
NEW AUTOBUZZ FEATURE TO HANDLE COSTLY PART EXCHANGE ‘LEAKAGE’ BETWEEN ORDER AND DELIVERY
Understanding the rate at which part-exchange vehicles are ‘leaked’ from new car deals is becoming an essential metric
Feb 72 min read
PAUSE ON GAP INSURANCE CREATES PRIME OPPORTUNITY TO DEVELOP NEW ADD-ON STRATEGY
No GAP insurance, a valuable contributor to car retailer profits for many years, leaves a potential void in revenue streams
Jan 193 min read
EXTENDED LEAD TIMES LEAVE LONG-LASTING LEGACY FOR LUCRATIVE ORDER TO DELIVERY
As our technology has proven, the order to delivery gap that has always existed in a car-buying journey is full of opportunity and pitfalls
Dec 4, 20233 min read
INNOVATIVE TECH TO SERVE UP ‘BEST IN CLASS’ FOR RETAILERS IN 2024
Technical innovation is not the exclusive right of start-ups and agile entities, but those that push boundaries
Nov 30, 20231 min read
INNOVATION AWARD WON BY AUTOCOMMS AT MOTOR TRADER
AutoBuzz wins IT Innovation of the Year (Website Innovation) at the prestigious Motor Trader Awards 2023.
Nov 30, 20231 min read
NEW E-COMMERCE FEATURE: EMPOWER CUSTOMERS DURING ORDER TO DELIVERY
AutoBuzz opportunity to make direct enquiries with the sales team via their personalised WelcomeHub.
Oct 26, 20232 min read
HOW ANALYSING ORDER TO DELIVERY DATA CAN EASE THE BURDEN OF CANCELLED ORDERS
Customer anxiety, once the deposit has been taken, presents a number of challenges for car dealers
Oct 13, 20231 min read
AUTOCOMMS SHORTLISTED FOR PRESTIGIOUS MOTOR TRADER AWARD
AutoBuzz has been nominated for its second industry award of 2023.
Oct 13, 20231 min read
BEST NEW PRODUCT AWARD WINNERS TO ATTEND AM LIVE
The AutoComms Solutions team will be exhibiting at AM Live 2023 on November 9 at the NEC in Birmingham.
Sep 25, 20232 min read
IS ORDER TO DELIVERY THE PERFECT TIME TO EDUCATE DRIVERS ON EV AND LEVERAGE ADD-ONS?
Does Order to Delivery offer dealers a way to give customers value for money and peace of mind on upsells?
Sep 20, 20233 min read
HOW DO DEALERS AVOID LOSING VALUABLE AFTERSALES CUSTOMERS TO HALFORDS?
Has it ever been more important for automotive retail to be at their sharpest in terms of maximising value of each and every customer?
Sep 20, 20233 min read
ORDER TO DELIVERY: 3 LESSONS LEARNED ABOUT THIS UNDER-SERVICED PART OF THE CAR-BUYING JOURNEY
The order to delivery stage of the car-buying journey is rife with possibility for the retail automotive sector
Aug 23, 20233 min read
HOW DATA TRANSFORMED FOOTBALL... AND WHY AUTOMOTIVE MAY BE NEXT
A compelling tool that has bashed football into shape: data. Is the same happening in automotive?
Aug 23, 20231 min read
DISCOVER WHY AUTOBUZZ WON 'BEST NEW PRODUCT OR SERVICE' AT 2023 AM AWARDS
AM Online has published the key reasons why AutoComms Solutions’ platform for car-buyers in the order to delivery stage won an award
Aug 7, 20232 min read
“YES, WE WANT TO GIVE OUR CUSTOMERS THE AUTOBUZZ EXPERIENCE”
AutoBuzz, order to delivery communications platform, has been engineered to integrate with DMS and automate personalised customer content
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