Blog | AutoBuzz

Jul 26, 20231 min read

GET SOCIAL WITH AUTOCOMMS SOLUTIONS

For the latest updates on all things related to technology, car-buying and customer experience in the car-buying journey make sure you...

Jul 26, 20232 min read

EX-VANTAGE MOTOR GROUP FOUNDER AND CEO INVESTS IN ORDER TO DELIVERY TECH SPECIALIST AUTOCOMMS 

Mark Robinson, the founder and former-CEO of Vantage Motor Group and ex-Chairman of the UK National Toyota Council, has taken a stake in...

Jul 18, 20233 min read

NEW AUTOCOMMS RESEARCH PROVES UPSELL OPPORTUNITY BETWEEN ORDER AND DELIVERY

We all understand the vital importance of selling add on products to the bottom line of dealer groups.

Jun 16, 20232 min read

HEADS WILL TURN: HOW RETAILERS CAN PROTECT PART EXCHANGE DEALS

Too often this period of time between order and handover is seen as a waiting time or a gap in the journey, but those retailers taking a dif

Jun 16, 20232 min read

HOW TO FREE UP SALES TEAMS TO BASK IN THE SUNSHINE OF BUOYANT ENQUIRY LEVELS

Enable AutoBuzz to connect with customers, give updates on what to do next and keeping them excited about their purchase

Jun 16, 20232 min read

ORDER TO DELIVERY IS KEY AS RETAILERS EMBRACE “REAL WORLD SCENARIOS”

The retail space will change from time to time, demand will grow and then slide, but there will always be a need to keep customers informed

May 17, 20231 min read

NEW REPORT DELVES INTO HIDDEN OPPORTUNITIES IN TODAY’S CAR-BUYING JOURNEY

Latest report from the team at award-winning order to handover software, AutoBuzz, tackles the moving parts within the car-buying journey

May 15, 20232 min read

AUTOBUZZ WINS BEST NEW PRODUCT OR SERVICE AT AM AWARDS 2023

AutoBuzz “solves an ongoing issue and truly improves the new car buying experience”, according to a panel of independent judges and...

May 5, 20232 min read

DATA ANALYSIS AND GOOD CUSTOMER COMMUNICATION REMAIN CRUCIAL IN USED CAR SUCCESS

From a deep dive into the data that the business is seeing all the way to staying connected with customers during extended lead times,...

Apr 12, 20231 min read

AM AWARDS SHORTLIST FOR AUTOBUZZ

AutoBuzz, the order to handover technology that manages customer experience and presents additional products and services between order...

Mar 31, 20233 min read

THE LONG-TERM BENEFITS OF CAR TECH-EDUCATION FROM ORDER TO HANDOVER

A very swift Google search tell us that there are more than 1.5bn active iPhone users worldwide right now, and over 2.24bn iPhone units...

Mar 24, 20232 min read

AUTOCOMMS MAINTAINS 100% ROLL OUT RECORD WITH JCB GROUP EXTENSION

Following a successful pilot at its Ashford business and in order to maximise the customer experience by keeping customers engaged and...

Mar 24, 20232 min read

SALES EXECS AREN'T INCENTIVISED TO SELL SERVICE PLANS. SHOULD YOU WORRY?

It was reported late last year that franchised dealers are doing a consistently poor job when it comes to selling service plans. Some one...

Mar 20, 20231 min read

AUTOBUZZ SWITCHES NEARLY TWO-THIRDS OF NEGATIVE CUSTOMER EXPERIENCES INTO POSITIVE

Retailers integrating with AutoBuzz to automate customer communication between order and handover can improve their customer satisfaction...

Mar 2, 20231 min read

NEWS: MOTOR TRADER COVERS THE STEVEN EAGELL ROLL-OUT OF AUTOBUZZ

Retail trade publication, Motor Trader, has published news on the latest AM Top 100 dealer group to roll-out AutoBuzz following a...

Feb 20, 20232 min read

MOVING BEYOND "POINT ZERO": USING DATA TO STAY AHEAD OF THE GAME

What kind of an impact is data having on the sales processes within the retail automotive environment? It should be huge and those not...

Feb 10, 20232 min read

AUTOBUZZ EXTENDS REACH TO INCLUDE USED CAR CUSTOMERS

AutoBuzz, the automated communication platform that enables automotive dealer groups to increase revenue and customer experience levels...

Feb 9, 20233 min read

CAN TECHNOLOGY REVOLUTIONISE CAR BUYING BY ELIMINATING PUSHY SALES TACTICS?

Nearly half (47%) of surveyed car buyers intend to buy their next car from a franchised dealer, according to research from WhatCar?...

Jan 30, 20233 min read

PROTECTING YOUR PROFIT: STRATEGIES FOR MANAGING A LARGE ORDER BANK

Group 1 has announced it has an order bank here in the UK of 16,000 units, predominantly in the luxury sector with brands ranging from...

Jan 11, 20233 min read

WAYLANDS PUTS CUSTOMER EXPERIENCE FIRST AND ROLLS OUT ORDER TO HANDOVER SOFTWARE IN AUTOBUZZ PARTNER

In order to combat extended delivery times and give customers an exceptional experience from order to handover, Waylands has rolled out...