Blog | AutoBuzz

Feb 9, 20233 min read

CAN TECHNOLOGY REVOLUTIONISE CAR BUYING BY ELIMINATING PUSHY SALES TACTICS?

Nearly half (47%) of surveyed car buyers intend to buy their next car from a franchised dealer, according to research from WhatCar?...

Jan 30, 20233 min read

PROTECTING YOUR PROFIT: STRATEGIES FOR MANAGING A LARGE ORDER BANK

Group 1 has announced it has an order bank here in the UK of 16,000 units, predominantly in the luxury sector with brands ranging from...

Jan 11, 20233 min read

WAYLANDS PUTS CUSTOMER EXPERIENCE FIRST AND ROLLS OUT ORDER TO HANDOVER SOFTWARE IN AUTOBUZZ PARTNER

In order to combat extended delivery times and give customers an exceptional experience from order to handover, Waylands has rolled out...

Jan 11, 20232 min read

DOES A MORE COMPLEX CAR BUYING JOURNEY CREATE NEW OPPORTUNITIES TO INNOVATE?

The challenge for dealers in 2023 will be to give customers the means to make choices with which they’re comfortable, iVendi’s CEO has...

Jan 11, 20231 min read

CAR DEALER BOSS RAISING MONEY FOR THE LATE RICHARD GEORGE

A Buckinghamshire-based car dealer boss is planning to raise in excess of £3,000 in memory of the late automotive industry leader,...

Jan 11, 20232 min read

WILL THE CAR BUYING EXPERIENCE EVER GO BACK TO ‘NORMAL’?

It has been suggested that supply levels in the car industry will never go back to the levels they were once at, even if manufacturing of...

Nov 15, 20222 min read

HOW DO CAR RETAILERS MINE UNTAPPED RESOURCES TO STAY AHEAD IN THE RECESSION?

“I think we are headed for a recession and I’m not really sure there’s a lot we can do around it on a macro level. So, we need to make...

Oct 27, 20222 min read

WANT TO SELL MORE SERVICE PLANS? IT’S ALL ABOUT TIMING

Customer Service review house, Judge Services, has revealed that franchised dealers who fail to sell cars with service plans are losing...

Oct 25, 20221 min read

LIVE AUTOBUZZ WEBINAR - WEDNESDAY 9 NOVEMBER

Watch a live demo of the automated communication platform, AutoBuzz, on Wednesday 9 November at 2pm. In this live demo the AutoComms team...

Oct 11, 20223 min read

HOW DOES AUTOMOTIVE ACCESS NEW DATA TO DRIVE POSITIVE CHANGE IN CHALLENGING TIMES?

Across the country, right now, smart meters are delivering gloomy data into our households. What it costs to boil a kettle, take a shower...

Oct 11, 20223 min read

HOW DOES AUTOMATED CONTENT CUT CUSTOMER NEGATIVITY BY 80%?

“While autonomous vehicles, connectivity, electrification, and shared mobility (ACES) will ultimately compel fundamental changes across...

Sep 23, 20222 min read

WHERE DO RETENTION ISSUES START IN THE CUSTOMER BUYING JOURNEY?

There’s no doubt about it, the team at Loop BI make a valid point about retail automotive shifting its focus to retention and aftersales...

Sep 2, 20222 min read

IMPROVING CUSTOMER SERVICE PERFORMANCE, AS MUCH ABOUT DATA AS RESOURCE?

“It seems that delivering high quality customer service – whether in a dealership, other retailers, healthcare environment or elsewhere –...

Aug 24, 20222 min read

HOW DO DEALERS PUT THE MAGIC BACK INTO CAR BUYING?

Despite two-thirds (66%) of those considering a new car being understanding of the difficulties the industry is facing in terms of long...

Jun 28, 20221 min read

AUTOBUZZ FAQ’S ARE NOW LIVE

In order to help automotive dealers and OEMs get a clearer idea of what AutoBuzz is and how it delivers increased revenue, higher...

Jun 16, 20222 min read

THE PROBLEM IN AUTOMOTIVE THAT ISN'T GOING ANYWHERE SOON

"The semiconductor supply chain was already under stress before the pandemic. COVID-19, combined with recent challenges related to power...

Jun 16, 20222 min read

HEAVYWEIGHT BOXING, HEADWINDS AND THE EUROMILLIONS… A NO-NONSENSE VIEW OF RETAIL AUTOMOTIVE

Representatives from the retail automotive world have been offering up their views and opinions on how the second half of 2022 will pan...

Jun 16, 20221 min read

NEWS: REASONS TO BE CHEERFUL

It’s not often there are positive news items or features about the automotive industry. From the pandemic to the semi-conductor shortage,...

Jun 16, 20221 min read

NEWS: DATA SHOWS QUARTER OF CUSTOMERS MAKE ADDITIONAL PURCHASES

A quarter (25%) of all customers who engage with products and services, via their personalised WelcomeHub, go on to purchase and provide...

Jun 14, 20222 min read

IDENTIFYING INCREDIBLE INSIGHTS FROM THE ‘INVISIBLE’ PART OF THE AUTOMOTIVE BUYING CYCLE

Customers engage with five times more content about their new car, handover day, accessories, service plans, and much more while they are...