DOES A MORE COMPLEX CAR BUYING JOURNEY CREATE NEW OPPORTUNITIES TO INNOVATE?
The challenge for dealers in 2023 will be to give customers the means to make choices with which they’re comfortable, iVendi’s CEO has...
top of page
Get in touch: 020 3813 1113
Jan 11, 20231 min read
CAR DEALER BOSS RAISING MONEY FOR THE LATE RICHARD GEORGE
A Buckinghamshire-based car dealer boss is planning to raise in excess of £3,000 in memory of the late automotive industry leader,...
Jan 11, 20232 min read
WILL THE CAR BUYING EXPERIENCE EVER GO BACK TO ‘NORMAL’?
It has been suggested that supply levels in the car industry will never go back to the levels they were once at, even if manufacturing of...
Nov 15, 20222 min read
HOW DO CAR RETAILERS MINE UNTAPPED RESOURCES TO STAY AHEAD IN THE RECESSION?
“I think we are headed for a recession and I’m not really sure there’s a lot we can do around it on a macro level. So, we need to make...
Oct 27, 20222 min read
WANT TO SELL MORE SERVICE PLANS? IT’S ALL ABOUT TIMING
Customer Service review house, Judge Services, has revealed that franchised dealers who fail to sell cars with service plans are losing...
Oct 25, 20221 min read
LIVE AUTOBUZZ WEBINAR - WEDNESDAY 9 NOVEMBER
Watch a live demo of the automated communication platform, AutoBuzz, on Wednesday 9 November at 2pm. In this live demo the AutoComms team...
Oct 11, 20223 min read
HOW DOES AUTOMOTIVE ACCESS NEW DATA TO DRIVE POSITIVE CHANGE IN CHALLENGING TIMES?
Across the country, right now, smart meters are delivering gloomy data into our households. What it costs to boil a kettle, take a shower...
Oct 11, 20223 min read
HOW DOES AUTOMATED CONTENT CUT CUSTOMER NEGATIVITY BY 80%?
“While autonomous vehicles, connectivity, electrification, and shared mobility (ACES) will ultimately compel fundamental changes across...
Sep 23, 20222 min read
WHERE DO RETENTION ISSUES START IN THE CUSTOMER BUYING JOURNEY?
There’s no doubt about it, the team at Loop BI make a valid point about retail automotive shifting its focus to retention and aftersales...
Sep 2, 20222 min read
IMPROVING CUSTOMER SERVICE PERFORMANCE, AS MUCH ABOUT DATA AS RESOURCE?
“It seems that delivering high quality customer service – whether in a dealership, other retailers, healthcare environment or elsewhere –...
Aug 24, 20222 min read
HOW DO DEALERS PUT THE MAGIC BACK INTO CAR BUYING?
Despite two-thirds (66%) of those considering a new car being understanding of the difficulties the industry is facing in terms of long...
Jun 28, 20221 min read
AUTOBUZZ FAQ’S ARE NOW LIVE
In order to help automotive dealers and OEMs get a clearer idea of what AutoBuzz is and how it delivers increased revenue, higher...
Jun 16, 20222 min read
THE PROBLEM IN AUTOMOTIVE THAT ISN'T GOING ANYWHERE SOON
"The semiconductor supply chain was already under stress before the pandemic. COVID-19, combined with recent challenges related to power...
Jun 16, 20222 min read
HEAVYWEIGHT BOXING, HEADWINDS AND THE EUROMILLIONS… A NO-NONSENSE VIEW OF RETAIL AUTOMOTIVE
Representatives from the retail automotive world have been offering up their views and opinions on how the second half of 2022 will pan...
Jun 16, 20221 min read
NEWS: REASONS TO BE CHEERFUL
It’s not often there are positive news items or features about the automotive industry. From the pandemic to the semi-conductor shortage,...
Jun 16, 20221 min read
NEWS: DATA SHOWS QUARTER OF CUSTOMERS MAKE ADDITIONAL PURCHASES
A quarter (25%) of all customers who engage with products and services, via their personalised WelcomeHub, go on to purchase and provide...
Jun 14, 20222 min read
IDENTIFYING INCREDIBLE INSIGHTS FROM THE ‘INVISIBLE’ PART OF THE AUTOMOTIVE BUYING CYCLE
Customers engage with five times more content about their new car, handover day, accessories, service plans, and much more while they are...
Jun 14, 20222 min read
WHAT IS THE DIFFERENCE BETWEEN ENGAGEMENT AND GENUINE ENGAGEMENT?
You can prod and poke and force a reaction with an email or a WhatsApp message, but at AutoComms Solutions we actually believe in...
Jun 14, 20223 min read
SHOULD YOU CHOOSE DEDICATED, SECTOR-SPECIFIC TECH?
When we started building AutoBuzz as an order to handover communication platform for the automotive industry, we couldn’t have imagined...
May 25, 20221 min read
STAYING IN TOUCH WITH AUTOCOMMS
It’s never been easier to stay in touch with the team at AutoComms Solutions and get early sight of all the content we are producing. You...
bottom of page