Deliver complete customer satisfaction every time 
 
For automotive retailers it’s genuinely tough to deliver outstanding customer service to such a high volume of orders at different points of the journey to handover. But, here’s the point: Customers don’t care. 
 
They simply expect brilliant communication and experience, regardless of resource being cut. Traditionally, somewhere between the brand, the group and the sales team, the customer experience is optimised from enquiry and lead to test drive and order.  
 
Then, who is the baton passed to? Our research shows that at the very point the customer is at their most engaged and excited about the purchase, the sales executive moves in the opposite direction.  
 
AutoComms takes the strain and automates the delivery of bespoke, exceptional customer communication from order to handover.  
 

• No longer rely on sales executives to remember every customer from point of order  

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• Never hear that a customer hasn’t come in to take delivery 

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• Get alerted to any customer that is displaying signs of dis-satisfaction